Avaya Certifications

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Avaya certification comes with benefits like Recognition of your technical knowledge / skills and Greater opportunities for career advancement. Below is a summary of Avaya certification Tracks and their relation programs and exams. Note: [This list is based on data from Avaya Site]

  • Avaya Professional Design Specialist (APDS)
    • Related Exam:
      • 3V00290A: Avaya Contact Center Select (ACCS) Avaya Professional Design Specialist (APDS) Online Test (more info) (discuss exam)
  • Avaya Professional Sales Specialist (APSS)
  • Avaya Aura Session Manager and System Manager
    • Related Exam:
      • 3102: Avaya Aura Session Manager and System Manager Implementation and Maintenance Exam (more info)
  • Avaya Aura® Call Center Elite
  • Avaya Aura® Communication Manager and CM Messaging Embedded (R6.x)
    • Related Exam:
  • Avaya Aura® Conferencing
    • Related Exam:
      • 3204: Avaya Aura Conferencing Implementation and Maintenance Exam (more info)
  • Avaya Aura® Contact Center
  • Avaya Aura® Contact Center CCT and Multimedia
  • Avaya Aura® Experience Portal with Proactive Outreach Manager
    • Related Exam:
  • Avaya Aura® Messaging
    • Related Exam:
      • 3203: Avaya Aura Messaging Implementation and Maintenance Exam (more info)
  • Avaya CallPilot®
  • Avaya Communication Server 1000 for Avaya Aura®
  • Avaya Contact Recording and Avaya Quality Monitoring R12 Certification
    • Related Exam:
      • 3308: Avaya Contact Recording and Avaya Quality Monitoring R12 Implementation and Maintenance Exam (more info) (discuss exam)
  • Avaya Ethernet Routing Switch
  • Avaya Midmarket Communications
    • Related Exam:
  • Avaya Modular Messaging with Avaya Message Store
    • Related Exam:
      • 3200: Avaya Modular Messaging with Avaya Message Store Implementation and Maintenance Exam (more info)
  • Avaya Professional Design Specialist (APDS)
  • Avaya Scopia Solution
    • Related Exam:
      • 3108: Avaya Scopia® Solution Implementation and Maintenance Exam (more info)
  • Avaya Session Border Controller Enterprise
    • Related Exam:
  • Communication Manager and CM Messaging - Embedded
  • ACSS Certification
    • Related Exam:
      • 7893X: Avaya IP Office Platform Configuration and Maintenance Exam [ (more info)]
  • Avaya Aura Certification
    • Related Exam:
      • 7120x: Avaya Aura Core Components Integration Exam [ (more info)]